Press Release

SILICON VALLEY BANK SELECTS BANKSERV TO PROVIDE AUTOMATED WIRE TRANSFER SERVICES

November 14, 2000  - SAN FRANCISCO AND SANTA CLARA, CA - BankServ, one of the nation's leading providers of payment services, and Silicon Valley Bank, a wholly-owned subsidiary of Silicon Valley Bancshares (Nasdaq: SIVB), announced today that Silicon Valley Bank will license BankServ's Global Funds Exchange (GFX) automated wire transfer software.

BankServ is one of the country's leading providers of wire transfer outsourcing and licensed software services. Its Global Funds Exchange (GFX) automated wire transfer software solution is currently used by more than 25 banks and financial services holding companies in the U.S. to move billions of dollars each day through the Fedwire system.

Silicon Valley Bank, with assets of $5.5 billion, assists companies with financial solutions tailored towards startup companies during every stage of their business lifecycle - from Idea to IPO. Since 1983, Silicon Valley Bank has successfully assisted thousands of startup companies with their financial needs, including commercial lending, cash management and international financial services.

"Wire transfers are a critical product for us," said Erwin Martinez, chief information officer for Silicon Valley Bank. "However, wire transfers are also final, and require compliance with numerous federal regulations. That means they have to be done correctly and securely the first time. BankServ has developed a reputation we respect as a provider of automated wire transfer solutions as well as other payment services."

Mike Dionne, vice president and general manager of BankServ's wire transfer services, explained that most U.S. financial institutions currently use a variety of systems that are more paper-based than GFX to conduct their wire transfers. "What most banks really want is a secure, reliable, in-house, scalable, cost-effective and easy-to-use automated wire transfer system that can perform all the security screening necessary to comply with federal regulations," he said. "That's a tall order, but it has been our goal to provide that for the financial services industry."

U.S. financial institutions execute $343 trillion of wire transfers over Fedwire annually, according to the Federal Reserve Bank.* The average transfer is worth $3.3 million. Electronic funds transfers over $10,000 are regulated by the federal Office of Foreign Asset Control (OFAC), the U.S. Bank Secrecy Act (BSA) and the Federal Reserve.

About GFX

BankServ's GFX software product is a turn-key electronic funds transfer system that automates many of the regulatory and operational activities associated with domestic and international wire transfers. GFX is available in a Windows™ NT version and can be licensed as a software package by financial institutions who desire to operate this technology in-house.

BankServ also offers a data center version of GFX, the Global Funds Exchange Network™ (GFXN), which for some institutions provides an automated, low-cost alternative to the Federal Reserve's Fedline product for domestic and international wire transfers and book entry securities. The service requires no hardware to be installed at the financial institution, and pricing is completely based on transaction fees. BankServ is the only U.S. provider of wire automation solutions in a service bureau environment. GFXN processes nearly $2 billion a day in wire transfers.

About Silicon Valley Bank

Silicon Valley Bank serves emerging growth and middle market companies in targeted niches, focusing on technology and life sciences, while also addressing other specific industries in which it can provide a higher level of service and better manage credit through specialization and focus.

The Bank operates throughout the Silicon Valley: Santa Clara, Palo Alto and Sand Hill, the center of the venture capital community in California. Other regional offices within California include: Irvine, Los Angeles, Napa Valley, San Diego, San Francisco, Santa Barbara, and Sonoma. Office locations outside of California include: Phoenix, Arizona; Boulder, Colorado; West Palm Beach, Florida; Atlanta, Georgia; Chicago, Illinois; Boston, Massachusetts; Minneapolis, Minnesota; Durham, North Carolina; Portland, Oregon; Philadelphia, Pennsylvania; Austin, Texas; Dallas, Texas; Northern Virginia; and Seattle, Washington. More information on the Bank can be found
at www.svb.com.

About BankServ

Founded in 1996, San Francisco-based BankServ is one of the country's leading providers of payment solutions for online businesses and for financial services companies and retailers. Its electronic check conversion, ACH funds transfer and global wire transfer systems serve hundreds of U.S. businesses and financial institutions in online, point-of-sale and back-office applications. The company's Internet check and wire transfer services are built on the backbones of BankServ's secure proprietary ACH and Fedwire processing systems. Headquartered in San Francisco, BankServ also maintains offices in Atlanta, Austin, Boise, Boston, Chicago, Dallas, Houston, Lafayette, La., Las Vegas, and New York.

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